How to recover a deleted File

If you’re unsure whether you permanently deleted a file, look around for it first. Try performing a search in File Explorer. Hopefully, you just misplaced the file and you can find it again.

Searching for a file in File Explorer on Windows.

You might also want to check your external storage drives, such as flash drives, HDDs, and SDDs, in case you moved the file there and don’t remember.

You can also peek inside the Recycle Bin. If you have a lot of files in there, you can use the search box in the top-right corner of the window to search for the file.

Searching for a file in the Recycle Bin on Windows.

You can also right-click in the Recycle Bin window and select Sort By > Date Deleted to more easily view recently deleted files.

Sorting files by the deletion date in the Recycle Bin on Windows.

If your file was stored in a cloud storage service like OneDrive, Google Drive, or Dropbox, log into your account on the service’s website and check your deleted files there—you may find the file is still recoverable. This is the cloud storage version of the Recycle Bin.

On OneDrive, for instance, click the “Recycle Bin”—the trash can icon—in the left sidebar to see your recently deleted files. Keep in mind that these will only remain in OneDrive for 30 days if it is your personal OneDrive.

The Recycle Bin in OneDrive.

Windows File History tool is useful for easily recovering deleted files and older versions of files from an external drive. It backs up files from specific locations, such as Libraries, Desktop, Contacts, and Favorites. If you enabled File History (it’s disabled by default), all you have to do is use it to recover the file.

File History saves the state of the included folders at a specific time. That means you will be reverting the entire folder to a previous version, and you may lose your recent files. Use this option if the deleted file is extremely important.

To do that, open the Start Menu, type File History in the search bar, and click it when it appears in the search results. Next, click “Restore Personal Files” in the left sidebar. Then, select the folder with the missing file and click the “Restore”—a green button with the restore icon—to restore the previous version of that folder.

Microsoft has a tool for recovering deleted and corrupted files on Windows. It’s called Windows File Recover, and it’s an easy-to-use command-line tool that ensures your files aren’t permanently lost.

Once you install Windows File Recovery, launch it by opening the Start Menu, typing Windows File Recover in the search box, and selecting it when it appears in the search results. You need to know which commands to use to find the deleted file, but since this is not an in-depth tutorial on how to use this tool, I will just use an example of finding a find named report.docx.

The command for this would look like this:

winfr C: D: /n \Users\CHIFUNDO\Documents\report.docx

In the above command, C: is the drive to check for the deleted file (source drive), and D: is the drive to store it once found (destination drive). The /n is called a switch, which is a modifier that tells the command to target specific files or folders. The file path afterward tells Windows File Recovery where to find the file on the C: drive.

Using Windows File Recovery to recover a file on Windows.

After the command runs successfully, check the destination drive for the recovered file. Keep in mind that this process can take a few minutes to complete.

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How to use Disk Quotas to limit user Storage on Windows 11

Disk quotas are a built-in Windows 11 feature that lets you specify the storage space user accounts on your system can use. This ensures one user doesn’t end up using the entire storage space on your computer. You can set up a warning for users when their storage quota is exceeded. You can also completely prevent them from storing more files until they free up some disk space.

Note that this feature is only available on the drives formatted in the NTFS file system. To check if your drive is NTFS, open File Explorer (press Windows+E), right-click your drive, and choose “Properties”. Access the “General” tab, and next to File System, you’ll see your drive’s file system.

"General" and "NTFS" highlighted on a drive's "Properties" window.

Also, you must be an administrator to enable disk quotas on your PC.

Set a Disk Quota for all users

To apply the same disk quota limit for all users on your system, use this method.

  • Launch File Explorer (press Windows+E), right-click your drive, and select “Properties.” Open the “Quota” tab and click the “Show Quota Settings” button.
"Quota" and "Show Quota Settings" highlighted on a drive's "Properties" window.

In the Quota Settings for [Drive Name] window, activate the “Enable Quota Management” option. Turn on the “Limit Disk Space To” option and type the quota you want to allow in the given field. From the drop-down menu, choose the appropriate unit. Choose the “Set Warning Level To” field and type the quota a user reaches before they get a notification about the quota usage. Again, choose the appropriate unit from the drop-down menu.

  • To strictly enforce the quota, so users can’t store more files, turn on the “Deny Disk Spaces to Users Exceeding Quota Limit” option. Then, choose “Apply” followed by “OK”.
The options to enable disk quota highlighted.

To apply a unique disk quota limit to specific users, launch File Explorer (press Windows+E), right-click your drive, and choose “Properties.” Open the “Quota” tab and select “Show Quota Settings”.

"Quota" and "Show Quota Settings" highlighted.

Turn on “Enable Quota Management” and click “Quota Entries”

"Enable Quota Management" and "Quota Entries" highlighted on the Quota Settings window.

In the Quota Entries for [Drive Name] window, from the menu bar, choose Quota > New Quota Entry. On the open window, click the “Enter the Object Names to Select” field, type the username of the user you want to specify quota, click “Check Names,” and choose “OK”.

Various options highlighted on the "Select Users" window.

Turn on “Limit Disk Space To” and type the quota in the text field. Choose the appropriate unit from the drop-down menu. Select the “Set Warning Level To” field and type the quote the user reaches to get a notification. Select the appropriate unit from the drop-down menu. Then, click “OK”.Repeat the above steps for each user you want to assign unique quotas.

After turning on disk quotas, you can monitor disk usage to see which user is using what storage space. To do that, open File Explorer, right-click your drive, and select “Properties.” Open the “Quota” tab and click Show Quota Settings > Quota Entries.

On the open window, next to users’ usernames, you’ll see their disk usage. Here’s what each column means:

  • Amount Used: This column tells you the storage amount used by the specific user.
  • Quota Limit: This is the limit you set for this user.
  • Warning Level: This is the storage this user will reach to get a notification for disk quotas.
  • Percent Used: This is the quota used by this user in percentage.
Disk usage options highlighted on the Quota Entries window.

To change the amount of space allocated to a user, right-click that user on the list and choose “Properties”. On the open window, tweak the quota options and select “Apply” followed by “OK”.

Disable Disk Quotas

If you want to turn off disk quotas for all or specific users, launch File Explorer (press Windows+E), right-click your drive, select “Properties” and choose Quota > Show Quota Settings.

  • To disable disk quotas entirely, disable the “Enable Quota Management” option. Then, click “Apply” followed by “OK”
"Enable Quota Management," "Apply," and "OK" highlighted on the Quota Settings window.

To disable disk quotas for specific users, ensure the “Enable Quota Management” option is still enabled. Then, click the “Quota Entries” button. Find and right-click the user you want to disable quotas for and choose “Properties.” On the open window, enable the “Do Not Limit Disk Usage” option, then click “Apply” followed by “OK”.

"Do Not Limit Disk Usage," "Apply," and "OK" highlighted on the Quota Settings window.

Another way to disable quotas for a specific user is by right-clicking their username on the Quota Entries for [Drive Name] window and choosing Delete > Yes. This then applies the generic quota to all users, if you have set one.

If you don’t find the “Quota” option on a drive’s Properties window, that means your drive isn’t using the NTFS file system. Your drive might be using FAT32 or exFAT file system.

You can change your drive’s file system to NTFS with or without formatting the drive. To change the file system without deleting the drive’s data, open Windows Search, type Command Prompt, select “Run as Administrator,” choose “Yes” in the prompt, type the following command replacing “A” with your drive’s letter, and press Enter.

convert A: /fs:ntfs
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How I use the Microsoft to do App to maximize my Productivity

The Microsoft To Do application, sometimes abbreviated informally but widely known as To Do, provides a central hub for arranging personal or professional tasks. An intuitive layout greets you with options for creating lists, setting reminders, scheduling tasks for later, and dividing projects into more digestible parts.

My personal preference involves pairing it with Outlook, which synchronizes tasks across devices and ensures that no important duty slips through the cracks. Many users favor its simple layout, reminiscent of handwritten to-do lists, though it’s backed by powerful cloud synchronization, which I’ll go into later.

To access To Do, go to the Windows search bar (or press Windows+S) and search for To Do. Press Enter to open the app. If you are prompted, log in to your Microsoft account.

Microsoft To-Do app open on first page, showing empty "My Day" to do list.

Setting up the To Do app requires a Microsoft account . You can use your existing credentials from Outlook. Microsoft To Do appears to be a simple tool at first glance, and it is really intuitive with its simple design. However, there are tons of features available.

The “My Day” feature stands out for its focus on daily intentions. A fresh screen greets you each morning, helping you to identify priorities for that specific day. To me, this is important since it clarifies what needs to be done to help tick things off and maintain consistent progress.

You can also set a due date or reminder by typing what needs to be done and by when, and the program will handle it for you. As someone who forgets things constantly, having timed alerts and notifications makes sure I never miss an appointment or deadline.

One aspect of staying motivated includes the psychological trick of self-imposed deadlines. Setting an arbitrary (but realistic) completion date for certain tasks gives you a mild sense of urgency without being too stressful (at least for me, anyway).

Microsoft To-Do "My Day" list showing all tasks that need to be done.

You can click on the star icon next to the task to mark it as important, and also sort the tasks by importance, due date, alphabetically, or by creation date:

Microsoft To-Do app open and highlighted area where you can sort tasks.

Well, you may not have to change it completely. To Do integrates with other Microsoft services like Planner and Outlook, which keeps it all in sync across different platforms. Those comfortable with a pen-and-paper approach to scheduling might prefer the app’s minimal design. But you can also explore color-coded categories, collaborative sharing, and customized settings to have a more tailored experience, without it getting overwhelming.

Some people like to keep everything in a single master list, though I find separate categories more practical. I prefer starting with broad categories, such as “Work,” “Personal,” “Learning,” or “Household.” Each category sits in its own list, easily accessible from the left-hand panel as shown below:

You can also drag any of the tasks from “My Day” to any other list (don’t worry, it will still remain in the “My Day” section, since it just gets copied).

Microsoft To-Do app open highlighting the different categories for different lists, and one being dragged.

My “Work” list usually splits further into separate tasks when tasks have multiple steps involved. Subtasks inside each task item break down broader assignments into discrete, bite-sized chunks. This approach transforms intimidating objectives into sequences of manageable steps:

Microsoft To-Do app open highlighting sub tasks added to a main task.

You can also upload any supporting files to help get that task done. Just click “Add file” in the task window. Another trick involves reorganizing my tasks as situations evolve. Sometimes an unexpectedly large assignment arrives in my inbox, derailing the original plan for the day. I open Microsoft To Do, drag the new item into the correct list, and assign the new deadlines accordingly. That approach avoids confusion since I’m not scribbling on sticky notes or burying tasks in email threads.

The app becomes sort of a centralized command center for all professional and personal responsibilities. My calendar remains a separate space for meetings and time-based events, while Microsoft To Do covers the domain of tasks and reminders. Both function together, each with a distinct purpose.

Recently, I had to plan a birthday for a family friend and I ended up using Microsoft To Do to create a list. The list helped us all stay organized and get everything done without overcrowding the group chats. To share a list, go to the list and click on the person icon on the left-hand side of the screen. From here, you can create invitation links to other Microsoft users. You can do the same for any type of list (such as a grocery list) as shown below:

Numbered arrows pointing to how to share a list with others on Microsoft To-Do app.
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How to change the Default Startup Page in File Explorer on Windows 11

It’s easy to configure File Explorer to open the “This PC” page on launch. To do this, open the File Explorer, click the three dots in the top bar, and select “Options” from the menu that appears.

Three dots in the File Explorer page.

In the Folder Options window, click the drop-down menu next to the Open File Explorer to option and select “This PC”. In addition to “This PC,” you can also choose the Personal page or a linked smartphone as the default page for File Explorer. Once you’ve made your selection, click “Apply” and then “OK” to save the changes.

Open File Explorer to option in Folder Options window.

How to get Rid of the File Explorer Home Page on Windows 11

Although you can configure File Explorer to open to the “This PC” page instead of the Home page through the Folder Options window, you also have the option to remove the Home page entirely. This ensures that no one will be able to switch back to the Home page from “This PC.”

Editing the Registry involves risks, as one wrong move can make your computer unstable. Therefore, make sure to back up your computer and create a restore point to keep your system safe from any mishaps.

To remove the File Explorer Home page on Windows 11, open the Registry Editor and navigate to the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer

Right-click the “Explorer” key in the left sidebar, click “New,” and select “DWORD (32-bit) Value”.

Explorer key in the Registry Editor.

Name the value HubMode. Then, double-click the value, type 1 in the Value data field, and click “OK”.

Value Data field in the Registry Editor.

Next, navigate to the following location in the Registry Editor:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace

Locate and right-click the “{f874310e-b6b7-47dc-bc84-b9e6b38f5903}” key in the left sidebar and choose “Delete” from the menu that appears. Click “Yes” to confirm your decision.

Delete option in the Registry Editor.

Restart your computer for the changes to take effect. After restarting, even though the Home page option will still appear in the Folder Options window, selecting it will no longer have any effect. In the future, if you want to reverse the change, go to the “HubMode” value you created, right-click it, and choose “Delete”.

Delete option for HubMode value.

Then, navigate to the following location, right-click the “NameSpace” key, choose “New,” and select “Key”:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace

Name the key {f874310e-b6b7-47dc-bc84-b9e6b38f5903}. Then, double-click the “Default” string of the key on the right, type CLSID_MSGraphHomeFolder in the Value data field, and click “OK”.

Default String in the Registry Editor.

After that, restart your computer, and you’ll be able to change the default startup page to the Home page using the Folder Options window.

This was all about how you can change the default startup page in File Explorer on Windows 11. The Folder Options window not only allows you to change the default startup page but also offers many other functionalities. For instance, you can use it to configure whether you want to see hidden files in File Explorer, control what appears in the navigation pane, and perform many other tasks. I’d recommend exploring the window to better understand all the changes you can make using it.

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How to set Up a Metered Connection on Windows 11

With Windows 11’s metered connection feature, you can reduce the amount of internet data your system uses from apps or updates. It’s handy if you have a data limit.

For example, if you’re using your phone’s internet (hotspot) with your PC, you can mark that connection as metered so you don’t drain the data of your limited mobile plan. You can use the metered connection feature with any internet connection you want.

When you’re on a metered connection, Windows delays installing some non-essential system updates, which means you won’t get the latest Windows features immediately. Other services like Dropbox and OneDrive will also stop syncing your files.

Note that this feature isn’t perfect. My colleague here at How-To Geek had a situation where the Microsoft Store downloaded a 20GB update for a game they had never played, even though the connection was set as metered.

Using Settings is the easiest graphical way to set a connection as metered. To do that, open Settings by pressing Windows+i. From the left sidebar, select “Network & Internet.” On the right pane, choose your Wi-Fi or Ethernet connection.

"Network & Internet" and "Wi-Fi" highlighted in Settings.

Select “[Connection Name] Properties.”

"[Connection Name] Properties" highlighted in Settings.

On the following screen, turn on the “Metered Connection” toggle.

The "Metered Connection" toggle highlighted in Settings.

Without any prompts, Settings will mark your specific connection as metered. In the future, you can disable the feature by toggling off the “Metered Connection” toggle.

Using Command Prompt

You can use a command in Command Prompt to set a connection as metered, but this method only works for Wi-Fi connections. If you want to set an Ethernet connection as metered, use the other methods listed in this guide.

  • To start, open Windows Search (press Windows+S), type Command Prompt, and select “Run as Administrator.” In the User Account Control prompt, choose “Yes.”
  • On the Command Prompt window, type the following command and press Enter. You’ll see all your Wi-Fi networks.
netsh wlan show profiles
  • On the network list, find the network you want to set as metered. Then, type the following command, replace “YourNetwork” with your network name, and press Enter:
netsh wlan set profileparameter name="YourNetwork" cost=fixed
The command to mark a connection as metered typed in Command Prompt.

Your chosen connection is now set as metered. To verify that, run the following command replacing “YourNetwork” with your network name. In the Cost Settings section, next to Cost, it’ll say “Fixed,” which means the connection is marked as metered. If it says “Unrestricted” or “Default,” the connection is unmetered.

netsh wlan show profiles name="YourNetwork"

In the future, to set the connection as unmetered, use the following command. Make sure to replace “YourNetwork” with the name of your wireless network.

netsh wlan set profileparameter name="YourNetwork" cost=unrestricted

With Registry Editor

Another graphical way to set Wi-Fi or Ethernet connections as metered is by using Registry Editor. You tweak a registry item’s value, which sets your connection type as metered. This method sets the entire network type (Wi-Fi or Ethernet) as metered; you can’t select a specific network to be set as metered. Also, follow the instructions carefully as accidental changes can cause your system to be unstable.

To do that, launch Run by pressing Windows+R. Type the following in the Open field and press Enter:

regedit

In the User Account Control prompt, choose “Yes.” Then, navigate to the following path:

You can copy the following path, paste it in the Registry Editor’s path box, and press Enter to quickly get to the path.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\DefaultMediaCost

To be able to change certain items, right-click “DefaultMediaCost” in the left sidebar, choose “Permissions,” and give your user account all the permissions.

To set a Wi-Fi connection as metered, on the right pane, double-click “WiFi.” In the open box, click the “Value Data” field and type 2. Then, select “OK”.

"Value Data" and "OK" highlighted for "WiFi" in Registry Editor.

If you’d like to set your Ethernet connection as metered, double-click “Ethernet” on the right pane, type 2 in the “Value Data” field, and select “OK”. Then, close Registry Editor and restart your Windows 11 PC to bring the changes into effect.

Set Data Limit for your Metered Connection

You can specify the amount of data for your connection, so Windows 11 knows what amount of data is available to use on your metered connection and doesn’t exceed it.

To do that, open Settings using Windows+i. From the left sidebar, select “Network & Internet.” On the right pane, choose your Wi-Fi or Ethernet connection.

"Network & Internet" and "Wi-Fi" highlighted in Settings.

Select your connection on the following screen. Beneath Metered Connection, select “Set a Data Limit to Help Control Data Usage on This Network.”

"Set a Data Limit to Help Control Data Usage on This Network" highlighted in Settings.

In the top-right corner, click “Enter Limit.” You’ll see a Set Data Limit dialog box. Here, click the “Limit Type” drop-down menu and choose the limit frequency. Select when the limit resets from the other drop-down menu. Click the “Data Limit” field and type the limit. Choose the limit unit from the “Unit” drop-down menu.

Then, select “Save” to save the changes.

Various fields highlighted on the "Set Data Limit" window in Settings.
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How to factory reset your iPhone, iPad, or iPod touch

Make sure to back up your device so that you can restore your data later.
  • Tap Settings > General > Transfer or Reset [Device]
  • Tap Erase All Content and Settings.
Tap Erase All Content and Settings

If asked, enter your passcode or Apple Account password. Forgot your passcode or Apple Account password?

Confirm that you want to erase your device

If you have an eSIM, you can choose to erase your eSIM or keep it. If you erase your eSIM, you need to contact your carrier to reactivate your cellular plan.

Confirm that you want to erase your device

Wait for your device to erase

It might take a few minutes to completely erase your data.

If you can’t erase your iPhone, iPad, or iPod touch

  • Learn what to do if you don’t remember your passcode for your iPhone, iPad, or iPod touch, or your device is disabled.

  • If you forget your Screen Time passcode, you can reset it. Restoring your device using a backup won’t remove the Screen Time passcode.

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How to check if Windows Firewall is blocking an App

The most obvious sign will be a Windows Security alert notifying you that the firewall is blocking some features of the app and giving you the option to allow it access.

If this doesn’t pop up, look for the following signs that the firewall is interfering with the app:

  • An in-app error message that tells you the firewall is blocking some of its features.
  • Connection errors and time-outs.
  • The app does not connect to the internet.
  • Features dependent on network access not working.

The easiest way to see if an app is being blocked by the firewall is to check its list of allowed apps. It shows the apps it lets through or blocks on networks that are public (e.g., coffee shop or library Wi-Fi) or private (e.g., home or office Wi-Fi).

To do that, press Win + i to open the Settings app, go to Privacy & Security > Windows Security, and click the “Open Windows Security” button.

Opening Windows Security in Windows 11.

In Windows Security, select “Firewall & Network Protection” in the left sidebar and click the “Allow an App Through Firewall” link in the right panel.

Opening the Allowed Apps window for the firewall in Windows 11.

Find the app you think the firewall is blocking and check the checkboxes in the Private and Public columns next to it. If one of them is unchecked, it means that the app is being blocked on that network.

To let the app through the firewall, click the “Change Settings” button (you might need to ask for administrative privileges if you don’t have them). Then, tick its checkbox on the network you’re connected to (Public or Private) and click the “OK” button to apply the changes.

Unblocking an app in the Allowed Apps list in the Windows firewall.

You can also try opening a port on Windows Firewall to prevent it from interfering with certain apps.Once an app is unblocked, the firewall won’t interrupt it when it uses its network features, especially those that require internet access. However, this poses a potential security risk since malicious entities can now access the app.

Always make sure any app you allow through the firewall is trusted and secure to prevent malicious entities from using it to exploit your system. If you’re unsure about an app, don’t let it through or install it. Furthermore, enable Smart App Control and tweak Windows Security features to make your computer more secure.

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How to update your Graphics Drivers for Maximum Gaming Performance

Updates to your computer’s motherboard, sound card, and network drivers don’t generally give speed improvements. They do often fix rare bugs, but to be honest, they just as often introduce new bugs. So, if things are working okay, it’s typically not worth it to bother.

However, this is not the case with updated drivers for your graphics card, also known as a GPU or video card. NVIDIA and AMD both frequently release new graphics drivers that usually give major performance improvements, particularly for newer games. With Intel getting more serious about integrated graphics performance, they have started releasing more frequent video driver updates, too.

Here is a small portion of the changes to NVIDIA’s most recent graphics driver package (Release 566.14), released on November 12th, 2024:

The release notes from NVIDIA.

And that just covers the specific games for which optimization has been improved. There are also numerous bug fixes and new features included.

These sorts of performance increases in updated graphics drivers are not uncommon. While newer games get the bulk of the attention, even some older games see a significant increase in performance with updated drivers, especially if there is improved support for features like DLSS. Of course, if you never play PC games on your computer and don’t care about 3D graphics performance, you don’t really need to update your graphics drivers at all.

Identifying your Graphics Card

There are a number of ways to identify your computer’s graphics hardware, including built-in and third-party system information utilities. However, the easiest way is probably to just hit Start, type System Information into the search box, and then hit Enter.

Open the Start Menu, then search for .System Information."

In the “System Information” window, on the left side, drill down to the “Display” category. On the right, look for your graphics adapter model in the “Adapter Type” or “Adapter Description” entries.

If you see both Intel and NVIDIA hardware on a laptop, your laptop is likely using switching technology to intelligently switch between its better-for-battery-life Intel graphics and better-for-gaming-performance NVIDIA graphics. In this case, you will want to update your NVIDIA drivers to boost your gaming performance.

However, you can generally get updated graphics drivers from your graphics hardware manufacturer’s website:

  • Download NVIDIA Graphics Drivers
  • Download AMD Graphics Drivers
  • Download Intel Graphics Drivers

You will have to select the exact model of your computer’s graphics card, which is displayed in the Device Manager window. For all three of the major manufacturers, you can enter the details of your adapter on the website and download the right drivers directly.

Select your device from the menu, then click "Find."

You also have the option of letting the site scan your system to automatically determine what drivers you need. Just be aware that sometimes, you’ll be asked to install a utility that performs the scan.

You also have a third option—special software from your GPU manufacturer. For example, NVIDIA created the NVIDIA app that runs in the background on your PC. You have the choice of the utility downloading and installing them automatically or just letting you know when they’re ready. The NVIDIA app can also help you optimize gaming settings for most PC games, a feature some love and some hate, but that’s entirely optional.

Go to the Drivers tab, then click the "Download" button if there is an update available,

AMD offers a similar program called AMD Software: Adrenalin Edition (sometimes just called Adrenalin), and Intel’s take is the Intel Graphics command Center. If you have older graphics hardware, bear in mind that it won’t be supported forever. Manufacturers eventually move older hardware to a stable driver release that they stop optimizing and updating. If your graphics hardware is five years old, it’s very likely that optimized drivers for it are no longer being released. How long your hardware is supported is up to its manufacturer.

Open to the Display section, then note your display device's name.

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How to reset your Android phone to factory settings

Restoring your Samsung® or Google® phone to its factory settings helps protect your personal information when you do the following:

  • Sell your phone.
  • Trade it in for a new device.
  • Give your phone to a friend or family member.
  • Need to troubleshoot performance issues, such as a frozen device or forgotten passcode. Our experts only recommend this as a last resort, after you’ve tried everything else.

A factory reset deletes nearly all data on your Android phone, giving it a clean slate. That’s why it’s important to make sure you’re prepared to take such a big step. It does more than reset your device settings and accessibility settings, here’s what a factory reset deletes from your phone:

  • Contacts
  • Photos and videos
  • Music
  • Passwords and files
  • Accounts
  • Messages

Before you restore your Android to factory settings, there are important steps to take to make sure you don’t lose your existing data.

  1. Back up your Android phone. The first thing you should do is back up your phone. Uploading it to a service like Google Drive™, or one offered by your phone carrier, will ensure you don’t lose everything during a factory reset.
  2. Plug your Android phone in and connect to Wi-Fi. The backup process can be time-consuming, so you’ll want the power boost. It’s also best to save your files over a secure Wi-Fi connection so you don’t use up a lot of mobile data during the transfer.
  3. Know your login info to restore data after resetting your Android. Before you reset your phone, make sure you know your login information. A Google Account username and password are required to restore data on an Android device—you can typically find your Google Account in Settings.
  4. Unpair your Android device. Be sure to unpair or disconnect Bluetooth® devices like your smartwatch or wireless headphones.
  5. Sign out of all accounts. Protect your privacy by signing out of all your apps, services, and email accounts and also delete any cards you have saved in your mobile wallet. You should also turn off Find My Device—check out our guide to learn how.
  6. Remove your SIM card. Check out our guide to removing your SIM card from your Android device for easy-to-follow steps.
  7. Sign out of your Android phone. After backing up your data and completing the checklist above, don’t forget to sign out of your Android phone too. Although a factory reset removes all the information stored on the device, this will ensure no one can access your account after you sell or trade in your phone for another one.

You can usually perform a factory reset in Settings, but it can take up to an hour to complete. Make sure your phone is plugged in while you’re going through the factory reset process.

To reset a Samsung Galaxy phone:

  1. Open the Settings app, then tap General management > Reset
  2. Tap Factory data reset > Reset.

To reset other Android devices:

  1. Open the Settings app, then search “Reset”
  2. Tap Erase all data (factory reset) in the results
  3. Tap Erase all data (factory reset) on the Reset options screen, then tap Erase all data and enter your password or PIN to confirm your decision.

To reset a locked Samsung phone (Samsung Galaxy S8 and newer):

  1. Turn off the phone if it doesn’t require a PIN to do so. You may have to wait until it runs out of battery and turns off on its own.
  2. Press and hold the Bixby®, Power, and Volume Up buttons simultaneously until your phone vibrates and the Samsung logo appears.
  3. When the Recovery menu appears, press the Volume buttons to select Delete all user data or Wipe data/factory reset. Then press the Power button to make your selection.
  4. Use the Volume buttons again to confirm “Yes” or “Factory data reset,” then press the Power button to select it.
  5. Once your phone processes the factory reset, you may see the message “Data wipe complete” at the bottom of your screen. Press the Power button one last time to select the option “Reboot device.”

Your Samsung phone will reset and power back on automatically when it’s time to set it up.

To reset a locked Google Pixel:

  1. Turn off your phone
  2. Press and hold the Volume Down and Power buttons until you see the Android logo
  3. Press the Volume buttons to choose the Recovery Mode menu option, then press the Power button to select it
  4. Use the Volume buttons to choose the Wipe data/Factory reset option, then press the Power button to select it
  5. Use the Volume and Power buttons to choose and select Factory data reset
  6. Your phone will display a message telling you the data wipe is complete. Select Reboot system now to restart your phone.
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Fix it microphone problems

If you are having trouble with your microphone features, or with the microphone on your headset or webcam, the following information can help you troubleshoot and resolve issues.

Make sure apps have access to the microphone

Microphone settings

If your microphone isn’t detected after updating Windows 10, you may need to give your apps permission to use it.

  • To let apps access the microphone, select Start  ,then select Settings  > Privacy  > Microphone.  Select Change, then turn on Allow apps to access your microphone.
  • After allowing access to the microphone, you can choose which Microsoft Store apps can access these features under Choose which Microsoft Store apps can access your microphone, and give access to non-Microsoft-Store desktop apps by ensuring that the switch beneath Allow desktop apps to access your microphone is set to On.
  • If your camera contains a microphone, you might also need to give your apps permission to use your camera.  If so, select Start > Settings > Privacy > Camera and make sure camera access for this device is on, and that allowing apps to access your camera is set to On.

Others can’t hear me

Try the following solutions:

  • If your headset has a Mute button, make sure it isn’t active.
  • Make sure that your microphone or headset is connected correctly to your computer. If your headset is a wireless Bluetooth device, make sure your Bluetooth device is paired and connected by following the steps at Pair a Bluetooth device in Windows.
  • Make sure that your microphone or headset is the system default recording device. Here’s how to do this in Windows 10:
    1. Select Start , then select Settings  > System > Sound .
    2. In Input, ensure your microphone is selected in Choose your input device.
    3. To test your microphone, speak into it and check Test your microphone to make sure Windows is hearing you.Sound settings
  • Run the Recording Audio Troubleshooter. Select Settings > Update & Security > Troubleshoot > Additional troubleshooters. Select the Recording Audio troubleshooter.

Windows isn’t detecting the headset, camera, or microphone

If the previous troubleshooting steps do not resolve the problem and Windows is not even detecting your microphone, try reinstalling your audio drivers:

  1. ​​​​​​​​​​​​​​​​​​​Right-click the Start button and select Device Manager
  2. Expand the Sound, video and game controllers section
  3. Look for any audio devices or drivers. Right-click the audio device and select Uninstall device. Make sure to check the box that says Delete the driver software for this device and then select Uninstall. Repeat this process for any other audio devices.
  4. Restart your computer.  Windows will attempt to reinstall your audio devices and drivers automatically.  If it does not, right-click the Start button and select Device Manager. Right-click the Sound, video and game controllers section and select Scan for hardware changes.
  5. Update your drivers.  Once your computer restarts, go back to Device Manager.  Expand the Sound, video and game controllers section. Right-click your audio driver and select Update driver.

The microphone volume is too low or does not appear to be working at all

Try the following solutions:

  • Make sure that the microphone or headset is connected correctly to your computer.
  • Make sure that the microphone is positioned correctly.
  • Increase the volume of your microphone. Here’s how to do this in Windows 10:
    1. Select Start  , then select Settings  > System > Sound .
    2. In Input, ensure your microphone is selected under Choose your input device, then select Device Properties.
    3. On the Levels tab of the Microphone Properties window, adjust the Microphone and Microphone Boost sliders as needed, then select OK.
    4. Speak into your microphone while checking under Test your microphone to make sure your settings work. If you see the line moving from left to right, your microphone is working. If you see no change, the microphone is not picking up sound.

Others cannot hear me in Skype calls

Skype settings

Make sure that your microphone or headset is the Skype default recording device. Here’s how:

  1. If Skype is not open, select Start , then Skype  to open it
  2. In the upper right corner of the Contacts List in Skype, select More , then Settings
  3. In Audio & Video, under Microphone, make sure your microphone or headset is selected
  4. Under Speakers, make sure your preferred speaker or headset is selected.
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