Since ProtonMail is a secure email service that prioritizes privacy and security, resetting your password is a bit different from “regular” webmail providers like Gmail. You can do it, but here’s what you need to know.

ProtonMail has two password modes: single-password mode and two-password mode. If you haven’t enabled two-password mode, you don’t need to worry about this, as you’ll be using the default single-password mode.

In single-password mode, the same password is used to log in and decrypt your inbox. In two-password mode, you have one password for logging in (your account password) and another for decrypting your mailbox (your mailbox password). ProtonMail itself does not have access to any of your passwords, regardless of which mode you’re using.

If you’re using two-password mode, changing either of your passwords will default you to single-password mode. When the password used to decrypt your mailbox is changed, you will no longer be able to read your old emails. If you remember it later, you can restore access to your older emails by recovering the decryption key.

Regardless of which password mode you’re using, changing your password will result in your older emails no longer being readable. You will still be able to see unencrypted data like the sender, subject line, and metadata, but you won’t be able to read the message body or access attachments.

When you create a new password, you’ll also create a new key used to decrypt data stored in your inbox. You will only be able to read any emails sent or received after the reset, since they will be encrypted using the new key.

Reset Your ProtonMail Password via Recovery Email

This method assumes that you set up a recovery email when you registered your ProtonMail account. To reset your account password, visit mail.protonmail.com and click on the “Get help” link below the “Login” button.

Using two-password mode? To reset your mailbox password, log in using your account password. Then, on the “Decrypt Mailbox” screen, use the “Forgot Password” link, and follow the rest of the process as normal.

Click on “Reset Password” and enter your ProtonMail username and a recovery email. This email must match the one that you specified when signing up in the first place.

Confirm your decision in the box that appears and make sure that you understand that proceeding will prevent you from being able to decrypt the contents of your inbox. In the next step, you will be sent a recovery code, but be sure to leave the recovery web page open while waiting for the email to arrive.

Warning: This will wipe all the emails in your account. You’ll be able to access your account again, but all of your previously received emails will be gone. You will still receive emails sent to the address in the future.

Once you have the email, enter the recovery code, followed by the “Reset Password” button. Another window will appear warning you about what will happen to your inbox when you proceed with the next step.

Enter the word “DANGER” in capital letters into the box to confirm your decision, followed by the “Reset” button.

Finally, enter a new password, and make a note of it in a secure place (like a password manager). Hit “Reset Password” to complete the process. You can now head back to mail.protonmail.com and log in with your new password.

Reenable Additional Security When You’re Done

Resetting your password will disable two-password mode and two-factor authentication. If you want to carry on using these features, make sure that you reenable them via Settings > Account (two-password mode) and Settings > Security (two-factor authentication).

A “burner phone” is a cheap, prepaid mobile phone that you can destroy or discard when you no longer need it. In popular media, criminals often use burner phones to evade detection by authorities. You might use a burner phone for privacy reasons, as a last resort, or during an emergency. A “burner SIM” is a related term, and refers to a cheap, prepaid SIM card that you can insert into another phone. You may plan on only using the SIM card for a limited period of time and not linking it to your real identity.

What Is a Burner?

A burner phone is a cheap, prepaid mobile phone that the owner generally doesn’t intend to use long term. These phones have traditionally been purchased with cash to avoid any kind of paper trail that would tie the phone number to an individual.

The term was popularized in the hit 2002 HBO series The Wire, where “burners” were used to avoid detection by authorities. Once a number was suspected of being compromised, the device was discarded or “burned” so that the trail would go cold. Since the rise of iPhones and Android devices, burners are more commonly referred to as “feature phones” or “dumb phones,” since the smartphones of today didn’t exist in the early 2000s. While the term “burner phone” is still common, SIM cards could also be used in such a manner.

Instead of purchasing an entirely new device, a burner SIM can be used in a smartphone to switch between numbers for a variety of reasons. Some smartphones can even accommodate more than one SIM at a time for this purpose. With that in mind, some of the applications of a burner phone rely solely on having a second dedicated device you can use.

You might use a burner phone or a SIM to protect your identity. If you can manage to procure a handset or SIM card that isn’t linked to your real-world identity, you can use the number without the risk of being identified.

There are all sorts of reasons that someone might want to remain anonymous. Maybe you’re phoning in an anonymous tip to an employer. Maybe you would like to use a secure messaging service like Signal or Telegram without disclosing your primary phone number. Maybe you’re trying to avoid giving your main phone number to marketers who will likely send you follow-up messages—like when you’re viewing a real estate listing or looking for insurance quotes.

Since burner phones are feature phones, they are severely limited in their abilities. Most lack cameras or access to a modern browser, and are instead limited to phone calls and text messaging. Since they are relatively lightweight devices, they have excellent battery life, too.

Many such devices will last for days on a single charge, and sometimes even months if you use the battery sparingly. This makes burner phones ideal for use in an emergency. They are often found in emergency survival kits since they can be charged and turned off until they are required. A burner phone is a spare phone with long battery life that doesn’t need an expensive cell phone plan—what’s not to like?

A Burner Doesn’t Guarantee Anonymity

If you’re buying a burner phone for privacy reasons that extend beyond simply using the number to send anonymous Signal messages or avoiding spam, be aware that no cell phone provides you with true anonymity. It’s all about your “threat model”—what threats are you trying to protect your privacy from?

Just think about the process of getting a burner phone from the store. Let’s say that you drive to a store, buy the burner phone with a credit card, drive home, and turn it on. In the process of this: If you took your normal phone with you, your cellular carrier will know that you were at the store at the time the phone was purchased. License plate cameras on the route may have captured your license plate and recorded your movements. A camera in the store may have recorded you buying the phone. Your credit card company will have a record of you buying the phone. When you turn the phone on at home, the cellular carrier your phone uses will have a pretty good idea of where your home address is.

And if you carry your burner phone and normal phone at the same time and both are powered on, anyone looking at cellular phone records can get a pretty good idea that those phones are owned by the same person.

Yes, that’s a lot of ways that you could be traced by an adversary with serious resources. If you’re really trying to evade government authorities—well, good luck. You’ll need it. On the other hand, if you just want a new phone number that isn’t directly and easily linked to your identity by the companies you deal with and the people you call, that’ll do just fine.

And if you’re not looking for anonymity and just want a secondary cell phone with long battery life for use in emergencies, this doesn’t really matter.

If you’re really looking for anonymity, how far you want to go in anonymizing your purchase is up to you. You could ask someone else to buy it for you, or ask them to purchase you a gift card, which you then might use to buy the phone. You could also use cash in person. For the sake of anonymity, you probably want to avoid using your credit or debit card, so purchasing from an online retailer is probably not the best idea.

If you’re only purchasing a burner to throw into a survival kit or to keep in the car for emergencies, you can comb the web for the best deals without worrying about privacy implications. Amazon, eBay, or your preferred local service provider are great places to start.

What About Google Voice and Other Services?

If you’re simply looking for a second number that you can use to call and text from a computer, or to use with a service like Signal or Telegram, consider VoIP services. Google Voice, Skype, and other internet telephony providers can give you a number that you can use for basic texting and calling.

Google Voice only works in the U.S., but it’s free and easy to sign up for. You can register a new Google Account to use with your new number and take precautions like hiding your IP address using a VPN. Other providers exist, but they will likely charge you for a number (and that may require linking your card).

If you’re using a burner for privacy reasons, make sure that you take appropriate steps to distance your identity from your purchase. If your interest in a burner is purely for emergency or backup use, make sure that you charge the phone before you stow it (and consider an AA battery charger). Wondering how you can charge your burner while away from a power outlet? Learn how to charge your phone in the middle of nowhere. If you’re wondering how police have tackled this phenomenon in the past, consider watching The Wire.