Soluții

How to fix BitDefender threat Scanner error in Windows 10

• Data 04/12/2023
• Autor Andrei Petre
• -2
• 44

Do you see a frequently appearing error message BitDefender Threat Scanner on your Windows 10 PC? The issue specifies the presence of a Threat Scanner.dmp file in your Temp folder. In most cases, this dmp file is completely unreadable in Notepad. Also, if you don’t close the pop up, then your PC restarts forcibly after a while.

BitDefender Threat Scanner error occurs irrespective of the cases you have installed this antivirus or not in your Windows 10 PC. After installing the recent update of the solution, some users confront this problem. However, lots of users are out there who don’t use BitDefender at all but still find error pop up.

In such cases, it is the Spybot’s file that is damaged. Once you replace the Spybot’s corrupted file, things will work smoothly. Just like other popular antivirus solutions, Spybot also combines BitDefender technology and that is the reason the error states about the creation of a dmp file.

So, stick to the tutorial and let’s walk through all the solutions to bypass this BitDefender error.

How to Fix BitDefender Threat Scanner Error in Windows 10

1 – Clear temp folder

The pop-up notifies that information related to the error is stored in temp folder. However, when you locate and try to open that dmp file, it fails to load. So, the first attempt you should take is to completely clear out the entries that are present in temp folder. For many users, cleaning this folder bypasses the problem completely and to do so, follow the given steps.

1 – Open Run by jointly pressing Windows + R keys to get rid of BitDefender Threat Scanner. Type temp in the provided text field and click Ok button.

2 – The above action opens temp folder, select all the entries and press Delete key.

Note – In case, any specific entry is running, then Force Close Ongoing Programs in Windows 10.

3 – Moving ahead, again launch Run, type in %temp% and press Enter to execute it. This opens the Temp folder for your user account, select all the items. Finally, press Delete to eradicate all the items of the folder.

4 – Once you clear all the entries from the folder, restart Windows 10 PC. In the end, see if BitDefender Threat Scanner still occurs or not.

Follow our detailed tutorial to Remove Temporary Files on Windows 10.

2 – Download and Run a Patch

If you have upgraded your BitDefender, you may likely to face this specific BitDefender Threat Scanner error message on Windows 10. So, the possible workaround that BitDefender suggests is to download and run a patch depending upon the architecture of your operating system.

1 – First of all, figure out the architecture of your Windows 10 operating system.

Follow our tutorial to Find the Version of Windows Installed on System.

2 – Depending on the version and architecture, run the patch accordingly. Go to this web page and click Run this patch for 32 bit or 64 bit as per requirement.

BitDefender introduced this patch to fix this particular error that comes up after updating it. So, after running the patch, it should resolve the BitDefender issue.

3 – Fix Spybot’s Corrupted File

As mentioned earlier, many times, this error also happens because of Spybot’s corrupted file. The root cause is that Spybot uses this specific BitDefender Technology and when its file gets damaged, it leads to this error.

1 – Open File Explorer to resolve BitDefender Threat Scanner. Once you launch it, navigate to this given path –C:\Program Files (x86)\Spybot – Search & Destroy 2.

2 – Here, search for a file namely SDAV.dll. This is the file that leads to the occurrence of the error. If the file seems to be missing from the Spybot – Search & Destroy 2 folder, you face this error. Or, if the file size is not 32KB, this error message pops-up on the PC screen.

3 – So, if you don’t see the SDAV.dll file in the folder, then visit this web page and download the missing file.

4 – After downloading the file, copy it and travel to Spybot – Search & Destroy 2 folder (for entire path, see Step 1). Paste the SDAV.dll file in the folder.

5 – In case, the SDAV.dll file is already existing in the folder, then verify its size. If its size is not 32KB, you need to replace it immediately as it got corrupted.

Note – To confirm the size, right-click on SDAV.dll and click Properties. Here, you can read its size.

6 – So, to replace it repeat Step 3 and 4 and paste the new file. While pasting it, you may come across Replace or Skip files dialog on the PC screen. Moving ahead, click the first one, “Replace the file in the destination“.

Once you successfully substitute the damaged Spybot’s file, the BitDefender Threat Scanner error note should not appear.

Fixing Err_Address_Unreachable

• Data 04/12/2023
• Autor Andrei Petre
• -2
• 55

When you experience “ERR_ADDRESS_UNREACHABLE” errors, restarting your router often resolves them. There are many cases in which the router enters error mode, and network devices will likely experience this issue in the future. Restarting your router will resolve this error message. Here is what you need to do:

1: Ensure you have disconnected your router or modem from its power source. Don’t simply turn it off.

2: You should wait approximately 15 to 20 seconds before reconnecting the device.

3: You’ll have to wait for the device to reopen.

You can try other options when you can’t fix the problem and the error message still appears. Alternatively, you may reset your router, which may be a good solution. Before you do this, ensure you know the method your ISP uses to enable your router to function.

1: Locate the reset tag in the small hole on the back of your router.

2: Insert a small pin continuously into the hole for 4-5 seconds. Once this activity has been completed, you must reset your router.

3: You can obtain its address once connected to the router with an Ethernet cable, and you will probably find this address on the back.

4: Enter your Internet Service Provider’s information once complete.

5: Now that the error message is gone, you can check if the problem is fixed.

Allow or Disallow Proxy Access

Windows users can also resolve this error without any hassle. If you receive an ERR_ADDRESS_UNREACHABLE message, it may be due to incorrect proxy settings. You must check your proxy settings to resolve the issue if this is the case. Here’s how to fix it.

1: The first step is to press the Windows key and select the Settings icon to access the Windows Settings page.

2: Next, click on the first result that appears when you search for Internet Options.

3: Click on the Connections tab within the Internet Properties window, and then click on LAN settings. Remove the check mark next to Use a proxy server for your LAN.

4: Then, click OK. Then, click Apply and restart your computer.

5 Ensure that your problem has been resolved by restarting Chrome.

The error may be fixed by adjusting your proxy settings, but if not, please proceed to the next possible solution below.

Check Address

This is another way to clear the error message ERR_ADDRESS_UNREACHABLE. Occasionally, you may receive an error message if you attempt to access a private address through a public network. For reg, 192.168.1.8 is considered a private address, so only private networks can access it.

If the network is secure, ensure that the network does not bind the address you wish to access. Connect to the correct network and then attempt to reaccess the address.

You can resolve the error by checking the address you are trying to access, but if you still experience difficulties, you can contact your Internet Service Provider (ISP).

Clear Google Chrome DNS Cache

You can fix the ERR_ADDRESS_UNREACHABLE message by clearing Chrome’s DNS cache. The solution is easy to implement and does not require much time.

Here are the steps to follow.

1: Open the Google Chrome browser.

2: Enter Chrome://net-internals/#dns into your browser’s address bar and press Enter.

3: Clear the host cache by clicking the button.

4: Try to reopen the website after clearing Chrome’s cache, then check if the problem has been resolved.

Reset the TCP/IP Protocol

When all the solutions above have failed to fix the problem, you can attempt to reset TCP/IP using the Command Prompt. This solution has been successful in fixing ERR_ADDRESS_UNREACHABLE errors. Here are some instructions for resetting TCP/IP quickly.

1: Click the Windows logo key + R simultaneously to open the Run dialog box.

2: Type cmd and press Shift + Ctrl + Enter to open Command Prompt as an administrator. If you make bad choices with the Command Prompt, your PC may crash, and there’s even a chance of losing some important stuff. Thus, it’s best to use the command prompt carefully.

3: Please type the following commands one at a time and press Enter after each one.

ipconfig /release

ipconfig /all

ipconfig /flushdns

ipconfig /renew

netsh int ip set dns

netsh Winsock reset

4: After entering the commands, close the Command Prompt and restart your computer.

5: Restart your computer and see if it’s fixed.

You can try these additional tips instead of the ones above:

If your browser isn’t working, try another one. You can get to the website with another one and reinstall or reset it if yours doesn’t work.

It might help if you try another ISP and network. If you can’t access the website, try visiting it in incognito. By doing this, you’ll be able to figure out if your browser add-ons are causing the error. You can also access it from another device on the same network, and you’ll then be able to determine if your device or your network causes the error.