Soluții

How to partial clean your HP Printer

1. Please shut down the product using the power button located under the control panel.

2. Once the product is fully shut down, turn it back on with the same button, but when doing this, you will need to tap on the black screen repeatedly before the start screen shows up.

If you have done step 2 correctly, you will see the screen below.

3. Please then navigate to Administrator and select OK.

4. Please then select Partial Clean tab and select OK.

5. Once the partial clean is done, you will need to navigate to the main menu and select Continue, then OK.

6. Once that’s done you will see the screen shown below and the initializing screen. This should clear the error and once that’s done, please let the support technician know that this has been done as you will still require a service technician on site to configure the machine to be able to use it properly.

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Enabling Remote Desktop Windows 10

Through the Control Panel

  1. Click Control Panel
  2. Choose System and Security
  3. Below the “System” section, choose “Allow remote access”
  4. Open the Remote tab and then under the “Remote Desktop” section, click on “Allow remote connections to this computer”
  5. Tick off the option “Allow connections only from computers running Remote Desktop with Network Level Authentication”
  6. Press OK and then the Apply button
  • Click Control Panel
  • Choose System and Security
  • Below the “System” section, choose “Allow remote access”
  • Open the Remote tab and then under the “Remote Desktop” section, click on “Allow remote connections to this computer.”
  • Tick off the option “Allow connections only from computers running Remote Desktop with Network Level Authentication”
  • Press OK and then the Apply button

After completing those steps, the remote desktop connections will be enabled on the device. Remote Desktop Windows 10 will deploy the necessary rules in the built-in Microsoft Defender Firewall. However, you still need to configure the rules manually if you are using a third-party firewall.

Through the Settings application

  1. Open the Settings app.
  2. Choose System, then click Remote Desktop.
  3. Turn on the “Enable Remote Desktop” switch.
  4. Press the Confirm button.

After doing the steps above, you can launch the app from the Start menu. To start a remote desktop connection, follow these instructions:

  1. Open the Remote Desktop program.
  2. Click the + Add button located in the upper right corner, and choose the PCs option.
  3. Below the “PC name” section, identify the TCP/IP address of the computer you’re trying to control:
    • Enter the local IP address for devices inside a private network
    • Enter the public IP address for devices in a remote network
  4. Under the “User account” part, hit the + (plus) button.
  5. Enter the account information to log in to the remote computer:
    • For remote devices using a Microsoft account, input your Microsoft account information.
    • For remote devices using a local account, sign in with your local username and password.
  6. If you want to specify the account’s name, you may change it under the “Display name” section and click the Save button after.
  7. You may also configure additional settings such as the option to connect using an admin session and set the remote session resolution.
  8. To launch a remote session, click the connection below the “Saved Desktop” section.
  9. When necessary, choose the “Don’t ask about this certificate again” option.
  10. Finally, click “Connect”.

After following these steps, you should be able to use the remote desktop Windows 10 app. To end the session, you can close the window or click the three-dotted menu button from the top-middle portion to Disconnect.

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How to share files in File Explorer

Select a file, go to the Share tab and select Share. Choose how you want to send the file, then follow the process for that option.

Where to find the Share button in File Explorer on Windows 10

Use OneDrive

If you have OneDrive files saved on your PC, there are a couple ways you can share them from File Explorer:

  • Get a link you can share with anyone. Right-click (or press and hold) a OneDrive file or folder and select Share a OneDrive link.(If you’re using OneDrive for Business, select Share, select Copy Link, then select Copy.) Now you can post the link wherever you like.How to share a file via Microsoft OneDrive on Windows 10
  • Email a link to just a few people. Right-click (or press and hold) the file, select More OneDrive sharing options > Invite people, then enter their email addresses. (If you’re using OneDrive for Business, select Share, select an option from the drop-down list box, and select Apply. Then enter email addresses above the blue line and select Send.)

Send an email

If you have a desktop mail app installed, select your file, then select Share > Email to open a new message with the file attached.

How to share a file via email on Windows 10

Share in your workgroup or domain

To share files with people in your workgroup or domain:

  1. Select the file or folder you want to share.
  2. Go to the Share tab, and then in the Share with section, select Specific people.
  3. Enter email addresses for the people you want to share the file with, select Add for each one, then select Share.

Share to a nearby device

Nearby sharing in Windows 10 lets you share documents, photos, links to websites, and more with nearby devices by using Bluetooth or Wi-Fi.

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