What Do You Do When Your Roku Won’t Connect to Wi-Fi?
Here are all the proven fixes to try for when you get the 009 error message and can’t connect your Roku to the internet.

• Check the internet on your other devices. This way, you can find out if the problem is your internet connection or your Roku.
• Check your Roku’s internet connection. This quick process can show you if your Roku is connecting to the internet properly or not.
• Check your power and internet cables. One or more of the cables may have become disconnected. If one looks damaged, try replacing it.
• Restart your modem. This process creates a new connection with your internet service provider and can often fix a temporary disconnection.
• Try a different Roku app. The Error 009 code could be related to just a singular app or service. If this is the case, you can check if services like Paramount Plus or Disney Plus are down.
• Restart your Roku. A quick restart could get your Roku’s internet working correctly again.
• Reboot your Roku. If a Roku restart doesn’t work, try a quick reboot.
• Clear your Roku’s cache. On your remote, press Home five times, Up once, Rewind two times, and Fast Forward two times. This sequence will clear the cache on your Roku. It can take several minutes to half an hour to complete but should improve the device’s overall efficiency.
• Perform a Network connection reset. Select Settings > System > Advanced System Settings > Network Connection Reset > Reset Connection to remove all your internet connection data. Once done, try connecting to a new connection.

Connect Roku to another network. Try using your Roku on another internet connection. If it’s still having issues, the problem is likely related to the Roku itself. Factory reset your Roku. This process will return your Roku to its as-new state. It will remove all of your data and preferences, but it can also fix problems that you can’t fix via all of the above steps.