How to troubleshoot sound/audio issues on Windows

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Situatie

  1. Check Physical Connections:
    • Ensure your speakers or headphones are properly connected to the correct audio port on your computer.
  2. Adjust Volume Settings:
    • Click on the speaker icon in the system tray and check if the volume is set to an audible level and not muted.
    • Right-click on the speaker icon and select “Open Sound settings” to adjust volume and device preferences.
  3. Update Audio Drivers:
    • Press Win + X and select Device Manager.
    • Expand the “Sound, video and game controllers” category.
    • Right-click on your audio device and select “Update driver”.
    • Follow the on-screen instructions to search for and install updated drivers.
  4. Run Audio Troubleshooter:
    • Open Settings by pressing Win + I.
    • Go to Update & Security > Troubleshoot.
    • Click on “Playing Audio” and then click “Run the troubleshooter”.
    • Follow the prompts to detect and resolve audio playback issues.
  5. Check Audio Services:
    • Press Win + R, type services.msc, and press Enter.
    • Look for services like “Windows Audio” and “Windows Audio Endpoint Builder”.
    • Ensure they are running by double-clicking on them and selecting “Start” if they are stopped.
  6. Disable Audio Enhancements:
    • Right-click on the speaker icon in the system tray and select “Open Sound settings”.
    • Under “Advanced sound options”, click on “App volume and device preferences”.
    • Disable any audio enhancements or special effects that may be causing issues.
  7. Check Sound Output Device:
    • Right-click on the speaker icon in the system tray and select “Open Sound settings”.
    • Under “Output”, ensure the correct playback device is selected.
  8. Check for Windows Updates:
    • Ensure your system is up-to-date by checking for and installing any pending Windows updates.
    • Go to Settings > Update & Security > Windows Update to check for updates.
  9. Test with Different Audio Device:
    • If possible, try connecting different speakers or headphones to your computer to see if the issue persists.

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