Situatie
Solutie
- First of all, clean your hands, because there may be a problem due to dust or debris on the fingers.
- Clean the fingerprint scanner with a soft cloth, and then check that your problem may be solved.
- Remove the saved fingerprint from your phone, and add a new fingerprint again.
If the above measures are not working, then factory reset the phone can solve this problem. Make sure to backup all your important files and data before performing a factory reset.
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