How to clear cache to fix problems on Microsoft Teams

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If the Microsoft Teams app is causing problems on Windows 10, you can clear the cache files to fix the issue. Sometimes, when you use the communication and collaboration app, you may stumble into some problems, such as the new picture profile won’t reflect across the experience, you may not be able to sign in, or an add-on or specific feature won’t work. If this happens, you may be able to delete the app’s cached files with a simple command to resolve the problem without having to reinstall the application.


Pasi de urmat

Close Microsoft Teams.

Open Start.

Search for Command Prompt, right-click the top result, and select the Run as administrator option.

Type the following command to clear the Microsoft Teams client cache and press Enter:

rmdir /q /s %appdata%\Microsoft\Teams

Clear Teams cache command

Reopen Microsoft Teams.

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