How to fix QuickBooks not opening after Windows 11 Update?

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Solutie

Fix 1: Temporarily disable the antivirus

QuickBooks users should deactivate the antivirus for some period and then try to open QuickBooks.

  • Right-click on the antivirus icon at the bottom-right corner of the Taskbar.
  • Choose the option to Temporarily Disable the antivirus.
Disable the antivirus - Image
  • Now, run QuickBooks as an admin and see if the accounting program runs this time around.
Fix 2: Use QuickBooks Install Diagnostic Tool

Among the various troubleshooting features offered by Intuit, the QuickBooks Install Diagnostic tool stands at the forefront. This tool can be used to fix a myriad of error codes emanating in QuickBooks due to various installation-related issues. Proceed as below:

  • To start off, download the latest version of QuickBooks Tool Hub from the website of Intuit.
  • Install the tool and run it.
  • Now, click on the tab named Installation Issues.
QuickBooks Install Diagnostic Tool
  • Upon selecting the tab, pick QuickBooks install Diagnostic Tool.
  • Use the tool to diagnose any installation issues that may lead to QuickBooks wont open after Windows 11 update issue.
  • Allow the tool to diagnose and fix any issues.
  • When the tool is done with its job, restart QuickBooks as an admin and check if it open this time around.
Fix 3: Rename QBWUSER.INI file

One common cause of this error may be a damaged QBWUSER.INI file. Users are recommended to rename the file so that QuickBooks creates a new one upon restarting the accounting program.

  • Initially, right-click the QuickBooks Desktop icon.
  • Now, click on Properties and then pick the Open Fie location tab.
  • Once in the QuickBooks folder, search for QBWUSER.INI file.
Changing the name of QBWUSER.INI file - Screenshot
  • Upon locating the file, right-click on it and click on Rename
  • Now, append “.old” at the culmination of the file name
  • Upon renaming the file, re-run QuickBooks as an administrator
Fix 4: Clean Install QuickBooks on Windows 11

If none of the approaches mentioned heretofore fix QuickBooks not opening after Windows 11 Update, then it is suggested that users go for a clean install of QuickBooks. For this, either the QuickBooks Clean Install tool can be used, or the process can be done manually. Manual procedure is explained below:

  • Head to the Control Panel
  • Therein, go to Programs and Features
  • Pick QuickBooks and then advance to the Uninstall/Change tab
Uninstall your QuickBooks desktop - Screenshot Image
  • Proceed with the uninstallation of QuickBooks and once it is done, rename the QuickBooks folder.
  • After uninstalling QuickBooks, delete any leftover QuickBooks installation files. Go to the following folders and delete any QuickBooks folders or files you find:
    • C:\Program Files (x86)\Intuit
    • C:\Program Files\Intuit
    • C:\Program Data\Intuit
    • C:\Users[Your Username]\AppData\Local\Intuit
    • C:\Users[Your Username]\AppData\LocalLow\Intuit
    • C:\Users[Your Username]\AppData\Roaming\Intuit
  • Now, restart your computer to ensure any leftover QuickBooks files are completely removed.
  • Following that, re-install QuickBooks and make sure to install a version that is compatible with Windows 11.
  • After installing QuickBooks, you will need to register and activate the software. Use the original License and product keys to activate and register the QuickBooks program
  • Finally, try to open QuickBooks as an administrator.
  • If all goes well, QuickBooks should work fine this time around.
Fix 5: Restart your computer

A simple restart can sometimes fix the issue. Restart your computer and try opening QuickBooks again.

Restart PC - Screenshot Image

Press Windows key on your keyboard > Click on Power button > Hit a click on Restart button.

Fix 6: Use Compatibility mode
  • Initially hit a right-click on the QuickBooks icon, and then choose “Properties” option and then hit a click on the “Compatibility” tab.
QuickBooks in Compatibility Tab - Screenshot

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