Situatie
Solutie
If you’ve started receiving the “0x0000011b” printer error after installing a Windows update, that update might be faulty. In this case, you can roll back the update (uninstall it) and resolve your issue. Later, you can check back and install an update that brings your operating system to a newer version without causing issues.
- Launch Control Panel by accessing the Start menu, searching for Control Panel, and selecting the utility in the search results.
- Select Uninstall a program on the Control Panel’s main window.
- Choose View installed updates in the left sidebar to view your update history.
- Select the most recent update on the right and choose Uninstall at the top.
- Select Yes in the prompt.
- Restart your PC when the update is removed. You can do that by opening Start, selecting the Power icon, and choosing Restart. When your PC turns back on, try to print a test page using your network printer and see if that works.
Fix Your Printing Error by Disabling the CVE-2021-1678 Mitigation
Another way to resolve the printer error “0x0000011b” is by disabling a Windows option called CVE-2021-1678 mitigation. This option is known to cause your printer problem. You’ll need to modify a registry key using Registry Editor to turn the feature off on your PC.
- Open Run by pressing Windows + R.
- Type the following in the Run dialog box and press Enter: regedit
- Select Yes in the User Account Control prompt.
- Type the following in the registry path field at the top and press Enter:
ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrint - Right-click anywhere blank on the right pane and choose New > DWORD (32-bit) Value.
- Use the following as the name for your DWORD: RpcAuthnLevelPrivacyEnabled
- Double-click the newly-created DWORD, enter 0 in the Value data field, and select OK.
- Close Registry Editor.
- Reboot your Windows PC.
Use the Windows 10/11 Printer Troubleshooter
If your printer error persists and you can’t print your documents, use Windows’ built-in printer troubleshooter and see if that fixes your issue. This troubleshooter detects and resolves your printer issues on its own.
- Open Settings by pressing Windows + I.
- Select Update & Security in Settings.
- Choose Troubleshoot in the sidebar on the left.
- Select Additional troubleshooters on the right.
- Choose Printer and select Run the troubleshooter.
- Allow the troubleshooter to find and fix issues with your printer.
When your printer issue is resolved, try to print a document and see if that works.
Update Your Printer Drivers to Fix the Error 0x0000011b
Most printer errors are the result of corrupt or outdated drivers. You can fix this easily by updating your installed drivers to the latest version. Windows offers a utility called Device Manager to help you automatically find drivers for all your attached devices.
- Open Start, find Device Manager, and select the tool in the search results.
- Expand Print queues, right-click your printer, and choose Update driver.
- Select Search automatically for drivers.
- Let Windows find and install the latest drivers for your printer.
- If Device Manager can’t find newer drivers, try to locate the latest drivers by selecting Search for updated drivers on Windows Update.
- Reboot your PC when your printer drivers are updated.
Now, try to print something using your printer, and you shouldn’t get any errors anymore.
Your Windows system’s bugs can cause your printer to malfunction, resulting in various error messages, including “0x0000011b.” You can fix nearly all the system issues by updating Windows to the latest version.
Updating your Windows PC is quick, easy, and free.
- Launch Settings by pressing Windows + I.
- Select Update & Security in Settings.
- Choose Windows Update in the sidebar on the left.
- Select Check for updates on the right.
- Install the available updates.
- Restart your PC.
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