nstall any pending software updates

One of the most common reasons why this issue will occur is because there is a pending software update that needs to be installed.

• Open the Settings menu and go to Update & security > Windows Update.
• Click Check for updates to prompt your PC to scan for the latest updates. The update will be downloaded and installed automatically.
• Click Restart Now to restart your PC and complete the installation process.

Check if the issue still occurs.

Run a System File Checker Scan

A file system checker scan repairs any missing or corrupted Windows files.

• To open a Command Prompt, press the Win key + X hotkey. Select Command Prompt (Admin) from the Win + X menu.
• Next, enter “sfc /scannow” in the Command Prompt.
• Press the Return key to initiate the scan. The scan will probably take some amount of time to finish.
• If SFC repairs files, the Command Prompt will state, “Windows Resource Protection found corrupt files and successfully repaired them.” Restart Windows if the SFC does fix something.

Check if the issue still occurs.

Run the Check Disk Utility

Another way to fix corrupted system files is by running the check disk utility.

• Press the File Explorer button on the Windows 10 taskbar.
• Click This PC on the left of File Explorer’s window. Right-click the hard drive icon and select Properties.
• Press the Check button on the tools tab.
• press the Scan drive button to initiate the scan.
• Check Disk might then fix some corrupt entries.
• Restart your computer once the process has completed.

Check if the problem still persists.

Do a system restore in Safe Mode

Doing a system restore in Safe Mode means that there will be less interference from any third party applications installed on the computer.

• Press the Power button on the Start menu.
• Hold the Shift key and then select Restart.
• Windows will reboot and open its Advanced Startup Options. Press the Troubleshoot button and select Advanced options to open further settings.
• Select Startup Settings and press the Restart button to reboot.
• Press the 4 key to start Windows in Safe Mode.
• Enter “System Restore” in Cortana’s search box. Select Create a restore point to open the window directly below.
• Press the System Restore button
• Select Choose a different restore point, and click the Next button.
• Select a listed system restore point, and press the Next and Finish buttons.

Try to check if the problem still occurs.

Turn off the antivirus

One factor that can cause this problem is the antivirus software that’s preventing the restore procedure. Try turning off your antivirus software then do a system restore.

If you are using Windows Security

• Select Start  – Settings > Update & Security  – Windows Security – Virus & threat protection > Manage settings
• Switch Real-time protection to Off.

If you are using Avast

• Search for the Avast icon in your computer’s system tray and right-click on it.
• Click on Avast shields control.
• Locate the options to disable the program – the options are to disable it for 10 minutes, an hour, until the computer is restarted or permanently (until you yourself turn it back on). Select whatever option suits you best and use it to disable the program.

If you are using AVG

• Search for the AVG icon in your computer’s system tray and right-click on it.
• Click on Temporarily disable AVG protection.
• Choose how long you want AVG to be turned off and whether you want AVG to disable its Firewall too.
• Click on OK to disable the antivirus program.

If you are using McAfee

• Search for the McAfee Antivirus icon in your computer’s system tray and right-click on it.
• Click on Exit.
• You should see a dialog box warning you that McAfee‘s protection will be turned off. Click on Yes in this dialog box to disable the antivirus program.