Situatie
Solutie
- Open a Windows command prompt. To open a command prompt, click Start > Run. Copy and paste (or type) the following command and then press ENTER:
Console
cmd
- Stop the BITS service, the Windows Update service and the Cryptographic service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
Console
net stop bits net stop wuauserv net stop cryptsvc
- Delete the qmgr*.dat files. To do this, type the following command at a command prompt, and then press ENTER:
Console
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
- If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the “Aggressive” mode of the Fix it Solution above.
- Rename the following folders to *.BAK:
Console%Systemroot%\SoftwareDistribution\DataStore %Systemroot%\SoftwareDistribution\Download %Systemroot%\System32\catroot2
To do this, type the following commands at a command prompt. Press ENTER after you type each command.
Console
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak Ren %Systemroot%\SoftwareDistribution\Download Download.bak Ren %Systemroot%\System32\catroot2 catroot2.bak
Type the following command at a command prompt, and then press ENTER:
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Console :
cd /d %windir%\system32
- Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
Console
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll
- Reset Winsock. To do this, type the following command at a command prompt, and then press ENTER:
Console
netsh winsock reset
- If you are running Windows XP or Windows Server 2003, you have to set the proxy settings. To do this, type the following command at a command prompt, and then press ENTER:
Console
proxycfg.exe -d
- Restart the BITS service, the Windows Update service and the Cryptographic service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
Console
net start bits net start wuauserv net start cryptsvc
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