Situatie

1. Preliminary Checks

Show Desktop Icons

1. Right-click on the desktop.
2. Hover over View in the context menu.
3. Ensure Show desktop icons is checked. If it’s not, click to enable it.

Check for Updates

1. Go to Settings > Update & Security > Windows Update.
2. Check for updates and install any that are available.

2. Basic Troubleshooting Steps

Restart Windows Explorer

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Scroll down to find Windows Explorer.
3. Right-click on it and select Restart.

Check Desktop Icon Settings

1. Right-click on the desktop and select Personalize.
2. Click on Themes on the left sidebar.
3. Select Desktop icon settings under Related Settings.
4. Ensure the icons you want (Computer, User’s Files, Network, etc.) are checked.

3. Advanced Troubleshooting Steps

A. Check for Corrupted System Files

1. Open Command Prompt as an administrator:
   • Press Win + X and select Command Prompt (Admin).
2. Type the following command and press Enter:

   cmd

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   sfc /scannow

3. Wait for the scan to complete and follow any on-screen instructions.

B. Rebuild Icon Cache

1. Open Command Prompt as an administrator.
2. Type the following commands one by one, pressing Enter after each:

   cmd

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   taskkill /IM explorer.exe /F
DEL /A /Q "%localappdata%\IconCache.db"
DEL /A /F /Q "%localappdata%\Microsoft\Windows\Explorer\iconcache*"
shutdown /r

3. This will kill the explorer process, delete the icon cache files, and restart your computer.

4. Check Group Policy Settings

Using Group Policy Editor

1. Press Win + R, type gpedit.msc, and press Enter to open the Group Policy Editor.
2. Navigate to:

   sql

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   User Configuration > Administrative Templates > Desktop

3. Double-click Hide and disable all items on the desktop.
4. Ensure it is set to Not Configured or Disabled.
5. Click Apply and OK.

5. Check Registry Settings

Using Registry Editor

1. Press Win + R, type regedit, and press Enter to open the Registry Editor.
2. Navigate to:
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   HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

3. Look for a value named NoDesktop.
   • If it exists and is set to 1, change it to 0 or delete the value.
4. Restart your computer.

6. Restore Missing Icons

A. Use System Restore

1. Go to Control Panel > System and Security > System.
2. Click System protection on the left sidebar.
3. Click System Restore and follow the prompts to restore your system to a point before the icons went missing.

B. Recreate the User Profile

If the issue is specific to a user profile, creating a new profile might help:

1. Go to Settings > Accounts > Family & other users.
2. Click Add someone else to this PC.
3. Follow the prompts to create a new user account.
4. Log in with the new account and check if the icons are visible.

7. Check for Malware

1. Run a full system scan using Windows Defender or a trusted third-party antivirus program.
2. Remove any detected threats and restart your computer.

8. Consider Third-Party Tools

If the problem persists, consider using a third-party tool like ReIcon to manage and restore desktop icon layouts.

Solutie

Tip solutie

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