Increasing Symantec Endpoint Protection Manager available disk space before an upgrade

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The Symantec Endpoint Protection Manager installation requires a minimum amount of available disk space. Make sure that any current servers or new hardware meet the minimum hardware requirements. Make a backup of the database before making configuration changes.


Change the LiveUpdate settings to reduce space requirements

  • Go to Admin > Servers and right-click Local Site. Select Edit Site Properties
  • On the LiveUpdate tab, reduce the number of content revisions to keep. For an upgrade, you can lower the setting to 10. Allow time for Symantec Endpoint Protection Manager to purge the extra revisions. However, the reduction of revision numbers may trigger full update downloads from the clients that check in. An increase in these full update requests may negatively affect network performance.

Note: Returning the revision setting to its previous value after the upgrade completes is not necessary. Improvements to the way Symantec Endpoint Protection Manager stores and manages content means that a larger number of revisions takes up less disk space than in earlier versions.

Make sure that unused virus definitions are deleted from the Symantec Endpoint Protection Manager database

  • Go to Admin > Servers, right-click the database server, and then select Edit Database Properties. The database name is SQLEXPRESSSYMC (14.3 RU1 and later) or localhost (143 MPx and earlier). For a Microsoft SQL Server database, the database server name varies based on the location of your database.
  • On the Log Settings tab, under Risk Log Settings, make sure that Delete unused virus definitions is checked.

Relocate or remove co-existing programs and files

  • If other programs are installed on the same computer with Symantec Endpoint Protection Manager, consider relocating them to another server. You can remove unused programs.
  • If storage-intensive programs are installed on the same computer with Symantec Endpoint Protection Manager, consider dedicating a computer to support only Symantec Endpoint Protection Manager.
  • Remove temporary Symantec Endpoint Protection Manager files.

Note: Defragment the hard drive after removing programs and files.

Use an external database

If the Symantec Endpoint Protection database resides on the same computer with Symantec Endpoint Protection Manager, consider installing a Microsoft SQL Server database on another computer. Significant disk space is saved and in most cases, performance is improved.

Note: Make sure that the client computers also have enough disk space before an upgrade. Check the system requirements and as needed, remove unnecessary programs and files, and then defragment the client computer hard drive.

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