Troubleshooting a Windows application that crashes upon launch

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  1. Check for System Updates: Ensure your Windows operating system is up-to-date. Sometimes, application crashes can be caused by compatibility issues with outdated system components.
  2. Restart Your Computer: A simple restart can often resolve temporary system glitches that may be causing the application to crash.
  3. Run the Application as Administrator:
    • Right-click on the application’s shortcut or executable file.
    • Select “Run as administrator” from the context menu.
    • Sometimes, applications require elevated privileges to function properly.
  4. Check Compatibility Mode:
    • Right-click on the application’s shortcut or executable file.
    • Select “Properties” from the context menu.
    • Go to the “Compatibility” tab.
    • Check the box that says “Run this program in compatibility mode for:” and select a previous version of Windows from the dropdown menu.
    • Click “Apply” and then “OK” to save the changes.
    • Try running the application again.
  5. Update Graphics Drivers:
    • Press Windows Key + X and select “Device Manager.”
    • Expand the “Display adapters” category.
    • Right-click on your graphics card and select “Update driver.”
    • Choose the option to search automatically for updated driver software.
    • Follow the on-screen instructions to install any available updates.
  6. Check Event Viewer for Error Messages:
    • Press Windows Key + X and select “Event Viewer.”
    • In the Event Viewer window, expand the “Windows Logs” section and select “Application.”
    • Look for any error messages related to the application that is crashing.
    • Note down the error details, including the Event ID and description.
  7. Reinstall the Application:
    • Uninstall the application from your computer.
    • Download the latest version of the application from the official website or a trusted source.
    • Install the application again and see if it launches without crashing.
  8. Check for Conflicting Software:
    • Sometimes, other software installed on your computer can conflict with the application and cause it to crash.
    • Temporarily disable or uninstall any recently installed software and see if the application launches successfully.
  9. Run System File Checker (SFC):
    • Open Command Prompt as administrator.
    • Type the command: sfc /scannow
    • Press Enter and wait for the scan to complete.
    • If SFC detects any corrupted system files, follow the on-screen instructions to repair them.
  10. Check for Malware:
    • Perform a full system scan using reputable antivirus or anti-malware software to check for any malicious programs that could be causing the application to crash.

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