To determine if TPM is enabled for Windows 11, use these steps:

1. Open Start.
2. Search for tpm.msc and click the top result to open the “Trusted Platform Module (TPM) Management” tool
3. In the “Status” and “TPM Manufacturer Information” sections, confirm TPM is present and version
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If the computer includes a TPM chip, you’ll see the hardware information and its status. Otherwise, if it reads “Compatible TPM cannot be found,” the chip is disabled on the UEFI, or the device doesn’t have a compatible Trusted Platform Module.

To enable TPM 2.0 in the BIOS to fix the Windows 11 installation, use these steps:

1. Open Settings
2. Click on Update & Security
3. Click on Recovery.
4. Under the “Advanced startup” section, click the Restart now button
5. Click on Troubleshoot.
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7. Click on Advanced options.
8. Click the “UEFI Firmware settings” option.
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10. Click the Restart button.
11. Click the advanced, security, or boot settings page, depending on the motherboard.
12. Select the TPM 2.0 option and choose the Enabled option.

If the motherboard doesn’t have a TPM chip and you are running an AMD processor, the module it’s may be built into the processor, and the option will appear as “fTPM” (firmware-based TPM 2.0) or “AMD fTPM switch.” If the device is an Intel-based system, TPM 2.0 will be available as Platform Trust Technology (PTT).

If the computer does not have a TPM option and this is a custom build, you may be able to purchase a module to add the support. However, you want to consult the motherboard’s manufacturer’s website to confirm that the support exists. After you complete the steps, the Windows 11 check should pass, allowing you to upgrade the computer to the new OS.

To determine whether Secure Boot is enabled on the computer, use these steps:

1. Open Start.
2. Search for System Information and click the top result to open the app.
3. Click on System Summary on the left pane.
4. Check the “Secure Boot State” information and confirm the feature is turned “On.” (If not, you need to enable the option manually).
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