Repair the black screen of your Nokia Asha 311 with a simple restart. Your screen is black and therefore your device no longer turns on. There can be different reasons for this problem.

• First of all, first charge your Nokia Asha 311 for about 20 minutes.
• Then try to turn it on again.
• If it works then you don’t have to worry anymore.
• Remove the battery from your Nokia Asha 311

If the first manipulation did not give any results, follow this tutorial. First, press the “On / Off” button on your Nokia Asha 311 and see if your smartphone restarts. If that doesn’t work, then remove the battery from your Nokia Asha 311 then put it back and turn your device back on.This could be due to a bad battery connection.

Be careful though! In some new phones on the market, the battery can no longer be removed as in old smartphones.

• Repair the black screen of your Nokia Asha 311 with a factory restore
• Your Nokia Asha 311 still does not work after performing the previous operations.
• You just have to do this solution yourself: do a factory restore of your Nokia Asha 311. This will result in a complete deletion of data on your smartphone.
• Therefore, we therefore recommend that you back up your data.

Start by pressing the following three buttons simultaneously: the volume up button, the “Home” button (located at the bottom center of your device) and the “On / Off” (or “Power”) button. When doing this, you will see a menu titled “System recovery” appear. Once in this menu, go to “wipe data” using the volume buttons to navigate on this interface.

Then go to “factory reset” and confirm your choice by pressing the “On / Off” or “Home” buttons. After performing this operation, your Nokia Asha 311 will perform a factory restore .