Solution #1 – Device Manager

1. While on Desktop, right click on Computer, Properties, and then Device Manager.
2. Expand USB controllers and update Bluetooth drivers.
3. Right click and click on all the USB root hub and host controllers.
4. Restart if prompted or click on scan for hardware changes.
5. Try to download the updated bluetooth software from the manufacturer’s website.

Solution #2 – Restart the Bluetooth device

Remove and then reinstall the device from your computer follow these steps:

1. Click on the Start button.
2. Click on Control Panel, go to Hardware and Sound, and then click Bluetooth Devices.
3. Select the device that’s not working, and then choose Remove.
4. Click Add, reset the device, select the My device is set up and ready to be found check box, and then click Next.
5. If the device is not found, restart it again. When the device is found, select it, and then click Next.
6. Follow the installation instructions in the wizard.
7. Make sure the device is turned on and that the batteries don’t need to be replaced.
8. Make sure your device is turned on and properly connected to the computer. Also make sure that your device is discoverable.
9. Check if you installed the device using the correct program, if not reinstall it, and install it correctly.

Solution #3 – Microsoft Management Console Tweak

1. 1. Open the Microsoft Management Console (MMC) snap-in for Services.
   2. Type services.msc in the Start Search box, and then click Services in the Programs list.
   3. If you have to enter an administrative password in order to open services, type the password, and click on Continue.
   4. Double-click the Bluetooth Support service.

1. If the Bluetooth Support service is stopped, click Start.
2. On the Startup type list, click Automatic.
3. Click the Log On tab.
4. Click Local System account.
5. Click OK.
6. It is recommended to restart the computer after performing these series of actions.