Situatie
For the last 20 years, we’ve heard the term “Google it” end a conversation, answer a question, or back up a bold claim. At one point, it was so popular, so second nature, that it was officially added as a verb to the Merriam-Webster Dictionary in 2006. But those days are over.
Solutie
Back in the day, we had to check the physical yellow pages for a phone number or an address. It wasn’t just readily available online. Google shaped the internet in various ways, but after over two decades of prominence, things are changing.
Think about the last time you had a question, needed an answer, instructions, or were looking for a recipe. How did you find that information? Did you Google it? For many people, the answer will be no. Maybe you asked ChatGPT, or as the cool kids are saying, you “asked Chat.” Maybe you still use Google, but you add “Reddit” to the end of the search query. For millions, Google isn’t the automatic go-to anymore. More and more people are asking chatbots, searching Reddit, or going to TikTok and YouTube instead.
It’s no secret that Google Search has been getting worse, but at the same time, our expectations are changing. People don’t want to search and scroll through endless results—they want the answer in an instant. We don’t want information, we want convenience.
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