Situatie
It’s best to start with the automatic printer troubleshooter and then systematically work through the printing process on the computer to isolate and fix the cause of print spooler errors.
Solutie
Pasi de urmat
Run the printer troubleshooter. You’ll find this if you search Windows Settings for Troubleshooting Settings and selecting Printer troubleshooter. It will walk you through a wizard that may potentially isolate and fix the print spooler error.
If you see an actual error code from your print spooler, make sure to look up what that specific error code means. The error code can explain what the issue is and let you skip to the appropriate step below to fix it.
Stopping and restarting the print spooler typically resolves many printing issues or print jobs stuck in the print spooler. Try this before moving on to any of the more complicated steps below. You can use the Net command at the command prompt to stop and start drivers. To do this, navigate in the command prompt to C:\Windows\System32 and use the commands net stop spooler followed by net start spooler.
Set the Print Spooler service to Automatic. The Print Spooler service is a Remote Procedure Call (RPC) service, which you can find by running services.msc. You’ll see the “Print Spooler” service in the process list. Make sure to set it to Automatic rather than Manual.
Clear the Printer Queue. If the issue causing the print spooler to fail is a stuck print job, you may need to cancel it and clear the printer queue. You can stop the print spooler service using the net command before clearing the queue. You can also manually delete print spooler files in C:\Windows\System32\spool\PRINTERS or C:\Windows\System32\spool\PRINTERS (depending on your operating system).
Remove all printers and install only the ones you use. Having a clutter of old printers installed on your computer can sometimes cause print spooler conflicts and other issues. It also makes it confusing to know which is the correct printer to select. You can do this in Windows Settings by selecting Printers & Scanners.
Update or reinstall printer drivers. Many times, print spooler issues are caused by missing or corrupt driver files. First, try updating your existing printer drivers. If that doesn’t work, then download the latest printer drivers from the manufacturer’s website and install those latest drivers.
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Reset print spooler registry keys. The registry contains important information to make the print spooler connect to your printer properly. By deleting old information there, it can reset the spooler and fix any issues. To do this, open the registry and delete all folders inside the following registry directory except for the winprint entry. Use //HKEY_LOCAL_MACHINESYSTEM/CurrentControlSet/Control/Print/Environments/Windows NT x86/Print Processors/ for 32 bit Windows or //HKEY_LOCAL_MACHINESYSTEM/CurrentControlSet/Control/Print/Environments/Windows NT x64/Print Processors/ for 64 bit Windows.
If you’re still having problems with print spooler errors, try installing the latest Windows Updates and performing a scan with your antivirus software to clean out any malware or virus infections that may be causing issues with the print spooler.
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