Situatie

How to use Track Delivery in cPanel

1. Log in to cPanel
   Access your cPanel account using your hosting credentials.

2. Navigate to Track Delivery
   In the Email section of cPanel, click on Track Delivery. You can also search for “Track Delivery” in the cPanel search bar to find it quickly.

3. View Delivery Reports
   You will see a table listing recent email delivery reports. This includes incoming and outgoing emails associated with your account.

4. Filter Emails

   • To check the delivery status for a specific recipient or sender, enter the email address in the Recipient Email field and click Run Report.

   • Leave the field empty and click Show All to see all emails.

   • You can also filter to see only failed or blocked emails by clicking Show Blocked & Failed.

5. Understand the Status Filters
   There are four filter checkboxes to select the email statuses you want to view:

   • Show Success: Emails delivered successfully.

   • Show Deferred: Emails delayed but will be retried.

   • Show Failures: Emails that failed to deliver.

   • Show In-Progress: Emails currently being processed.

6. Analyze Delivery Details
   Each email entry shows:

   • Date/time sent

   • Sender and recipient addresses

   • Spam score (if applicable)

   • Delivery status icon (success, failure, deferred, etc.)

   • Clicking the Action button opens detailed delivery information including error messages, mail server responses, delivery route, and more.

Benefits of Track Delivery Tool

• Troubleshoot email deliverability problems by identifying errors

• Confirm email was sent or received successfully

• View detailed SMTP responses from sending and receiving servers

• View spam scores assigned to emails by SpamAssassin or other filters

By using Track Delivery, you can manage your email flow effectively and solve delivery problems faster, ensuring reliable email communication for your domain.

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