Situatie
iTunes is a mobile device management application that was developed by Apple. This application can also be used as a media library and many other multimedia purposes. The application is basically used to manage digital multimedia files on macOS and Windows. However, quite recently, a lot of reports have been coming in of users who are unable to update their devices and a “There was a Problem Downloading the Software for the iPhone. An unknown error occurred Error 9006” is seen while trying to download the update.
Solutie
Since the application is facing issues while downloading the update for your device, in this step, we will be downloading the update manually and configuring iTunes to detect and install it. For that:
- Launch your browser and navigate to this site.
- Select the device that you want to update.
Selecting the device from the list - Select the model of the device that you are using.
Choosing the model of the device - Choose the version that of the software that you want to download.
Selecting the version number of the software that we want to download - Click on the download button and wait for the downloading process to be completed.
Clicking on the download button - Open iTunes and connect your device.
Note: Make sure your device is in recovery mode. - iTunes will prompt you to update your device, follow the onscreen prompts and start updating your device.
Selecting the update option when prompted by iTunes - Once the software update has started to download, press “Windows” + “R” and type in “%appdata%” and press “Enter“.
- Open the “Apple Computer” folder and then the “iTunes” folder.Open the “iPod Software Updates” folder.
Note: Open the software updates folder for your own device. - Copy and paste the file that we downloaded in the 5th step inside this folder.
- Open iTunes and click on the “Download” button.
- Select the “Pause Downloads” button.
- Now the “Update” button that was previously greyed out should be available.
- Click on the button and the device will be updated automatically.
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