How to fix critical error your start menu is not working in Windows 11/10

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This error occurs if some of your system files & settings have become corrupted. This could be because of some native issue or because you installed or uninstalled some software leaving behind corrupt files or settings. It could be just the Start Menu, or Start Menu & Cortana, which could give you issues. Should you see this error when you start your Windows PC ad click on the Start Button to open the Start Menu, reboot your system once, and see if Windows has been able to fix it.


Before you proceed, you may want to create a system restore point first, so that you can revert, if you find that the results are not what you expected.


Pasi de urmat
Run SFC and DISM Command
  • Press the Windows key, type cmd, and click on the Run as administrator option.
  • Type in the command and hit the Enter key.
    • sfc /scannow
  • Then run the DISM command
    • dism /online /cleanup-image /restorehealth
  • Restart after the scan is over and see if it helps.
Re-register Cortana via Windows PowerShell
  • Hit the Windows key, type PowerShell and click on Run as administrator.
  • Type in the command and hit the Enter key.
    • $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml‘ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
  • Press the Enter key and wait for some time.
Enable Plugin via Command Prompt
  • Press the Windows key, type cmd and click on the Run as administrator option.
  • Type in the command and hit the Enter key.
    • ren %windir%\System32\AppLocker\Plugin*.* *.bak
Enable Windows Search Service
  • Press the Windows + R keys simultaneously to open the Run dialog box.
  • Type services.msc and click on the OK button to launch the Services window.
  • Look for Windows Search in the list and check if the status is Running.
  • Double-click on Windows Search and click on the Start button and then on the OK button.
Rebuild Index
  • Search for Control Panel and launch the app.
  • Set the Category as Small icons, then click on Indexing Options.
  • Click on the Modify button at the bottom.
  • Tick C:\Program Files (x86)\ and deselect the other items in the list. Click on the OK button to confirm your selection.
  • In the Indexing Options window, click on the Advanced button.
  • Go to the Index Settings tab in the next window. Click on the Rebuild button on the window.
  • Click on the OK button on the Rebuild Index window.
  • Click on the Close button and Restart your PC.
Create a new User Account

Do this and see if it makes the problem go away. Press Ctrl+Shift+Esc to open the Task Manager. Click on File menu > Run new task. To open a command prompt window, type cmd. To open a PowerShell prompt, type powershell. Remember to check the Create this task with administrative privileges checkbox. Then hit Enter. This will open an elevated command prompt window. Now type the following and hit Enter:

  • net user username /add
    Here username is your new user name. You will see a The command completed successfully message. Log into your new account and see if has resolved your issue.

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