How to Fix Netflix on a PlayStation 4 Console

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Like the Xbox One, Sony’s PlayStation 4 console can also run streaming apps like Netflix. If you’re encountering problems with your Netflix app on your PS4, try the following two solutions in addition to the tips at the top of the page.


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Check if PSN is down. If the PlayStation Network online service is down, it could be preventing some of the apps from working. You can check if PSN is running via its official status page.

Quit the PS4 Netflix app. PlayStation 4 apps will continue to run in the background even if you switch to a video game or another app. Closing your open apps can not only improve the performance of your PS4 but can also refresh the apps to fix any bugs that you may be experiencing. To close a PS4 app, highlight its icon on the home screen and press the Options button on your PS4 controller. A new menu will pop up with the option, Close Application. Click on it to close the Netflix app. You can now reopen it again as you usually would.

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