Launch Games In Compatibility Mode

1. Press Win + E to open the File Explorer window and navigate to the folders where the problematic app has been installed.
2. Locate the app’s executable file and make right-click on it.
3. Choose Properties from the context menu.
4. Next, click on the Compatibility tab.
5. Now, check the box next to Run this program in compatibility mode, and from the drop-down menu choose the operating system.
   • If you are not sure about the OS that the game/app was intended to run on, then select Windows 7 as a safe bet. You can also try out different OS if Windows 7 does not work.
6. Click on Apply and then click on OK.

Lower The Game Resolution

1. Press Windows + S to open the Search box.
2. Type “change resolution” and click on the best match result.
3. Choose “Change the resolution of the display“ and a new window will open
4. Select Display resolution and click on it to view the drop-down.
5. From the list of different resolution options, choose a lower setting.
6. Click on the Keep Changes button to confirm the new resolution.
7. Then check if the game/app works fine. You can try to lower the resolution even more to make the game work.

Turn On Legacy Components

1. Press Win + R to open the RUN box.
2. Type appwiz.cpl in the RUN box and then hit the Enter button.
3. In the new window, click on Turn Windows features on or off navigation in the left panel.
4. A small window will open where you have to scroll down and locate Legacy Components and click on it.
5. Next, check the box next to DirectPlay.
6. In the same box look for .NET Framework 3.5 and check the box next to it as well.
7. Finally, click on the OK button at the bottom and wait until the features are installed.
8. Reboot your PC.

Install DirectX

1.  Launch your default browser and navigate to the official Direct X page.
2. Locate the download button and click on it
3. Once the file has been downloaded, double-click on it to initiate the installation procedure.
4. Click on the I Accept button
5. Reboot your PC and check if the older apps are working fine.

Update Graphics Drivers

Some gamers facing this issue have reported fixing it by updating their drivers. You can manually update your drivers via the Device Manager or Windows Updates. However, these updates would be done depending on the updated driver version on the Microsoft server.