Veeam B&R Error Failed to connect to guest agent

Configurare noua (How To)

Situatie

Un job- de backup a dat fail cu eroarea de jos:

Solutie

Pasi de urmat

Daca facem click pe job vedem urmatoarele detalii:

Erorile in scris:

7/13/2023 6:57:48 AM :: Processing hostname  Error: Failed to connect to guest agent. Errors:

‘Cannot connect to the host’s administrative share. Host:  [hostname]. Account: [credentials].

Win32 error:The network path was not found.

Code: 53

Cannot connect to the host’s administrative share. Host:  [IP]. Account: [credentials].

Win32 error:The network path was not found.

Code: 53

7/13/2023 6:59:37 AM :: Failed to prepare guest for hot backup. Error: Failed to connect to guest agent. Errors:

‘Cannot connect to the host’s administrative share. Host:  [hostname]. Account: [credentials].

Win32 error:The network path was not found.

Code: 53

Cannot connect to the host’s administrative share. Host:  [IP]. Account: [credentials].

Win32 error:The network path was not found.

Code: 53

Problema a fost cauzata din cauza acelui pas unde am evidentiat cu sageata rosie. Serviciul VeeamVssSupport era pe server in stopping iar din cauza asta consola veeam nu s-a putut conecta la Veeam Guest Agent pentru verificari si sa initieze procesul de hot backup. Dupa ce se porneste serviciul job-ul ar trebui sa se realizeze fara probleme.

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