Getting Started

1. Sign Up or Log In:
   • If you’re new to Workspace ONE, you’ll need to sign up for an account.
   • If you already have an account, log in using your credentials.
2. Dashboard:
   • Upon logging in, you’ll see the Workspace ONE dashboard. This is your centralized hub for accessing applications, resources, and managing your devices.

Application Access

Workspace ONE provides easy access to all your applications, whether they’re web apps, Windows applications, or mobile apps.

1. Finding Applications:
   • Navigate to the “Catalog” or “Apps” section.
   • Here, you’ll see a list of available applications.
2. Installing Applications:
   • Click on the application you want to install.
   • Follow the prompts to install it on your device.
3. Launching Applications:
   • Once installed, go back to the dashboard or app catalog.
   • Click on the application’s icon to launch it.

Device Management

Workspace ONE allows you to manage your devices, whether they are company-owned or personal devices used for work.

1. Enrolling Devices:
   • If your organization requires device enrollment:
     • Download the Workspace ONE Intelligent Hub app on your device.
     • Follow the prompts to enroll your device securely.
2. Device Settings:
   • After enrollment, administrators can manage device settings like security policies, application access, and more.
3. Remote Management:
   • If you lose your device or it’s stolen, administrators can remotely wipe corporate data to prevent unauthorized access.

Secure Access

Workspace ONE focuses on providing secure access to corporate resources.

1. Single Sign-On (SSO):
   • Workspace ONE offers Single Sign-On capabilities, so you only need one set of credentials to access multiple applications.
2. Multi-Factor Authentication (MFA):
   • Enhance security with MFA, requiring an additional verification step beyond your password.

Collaboration and Communication

Workspace ONE often integrates with collaboration tools for seamless communication.

1. Email and Calendar Integration:
   • Access your work email and calendar directly from Workspace ONE.
2. Chat and Collaboration:
   • Depending on your organization, Workspace ONE might integrate with tools like Microsoft Teams or Slack for communication.

If you encounter issues or need help:

1. Support:
   • Contact your organization’s IT support or Help Desk for assistance.
   • They can help with device enrollment, application access, and other technical issues.
2. Self-Help Resources:
   • Workspace ONE often provides guides, FAQs, and tutorials within the platform.
   • Explore these resources for answers to common questions.

Tips for Users

• Keep Your Devices Updated: Ensure your devices have the latest software updates for security and compatibility.
• Follow Security Best Practices: Don’t share your Workspace ONE credentials and report any suspicious activity.
• Regularly Access Workspace ONE: Make it a habit to log in regularly to check for updates or new applications.