Outlook.exe has stopped working

Rezolvare problema (Fix IT)

Situatie

Outlook.exe has stopped working.

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Simptome

La initializarea Microsoft Outlook se primeste mesajul “Outlook.exe has stopped working”, iar un restart nu remediaza situatia.

Pentru a rezolva problema, trebuie sa lansam Outlook in Safe Mode.

Solutie

Pasi de urmat

Prima metoda:

Tineti tasta CTRL apasata in timp ce faceti click pe iconita Outlook.

Va aparea un prompt “You’re holding down the CTRL key. Do you want to start Outlook in safe mode?

Apasati pe “Yes“.

safe-mode-holding-ctrl

 

Aceasta metoda functioneaza cu toate versiunile de Outlook si Windows.

A doua metoda (pentru Windows Vista si Windows 7):

Click pe butonul Start, iar in casuta introduceti “outlook.exe /safe

outlook-safe-mode-win7

A doua metoda (pentru Windows 8):

In casuta Search, introduceti “outlook.exe /safe“.

outlook-safe-win8

A doua metoda (pentru Windows 10):

Asemanator Windows 7, Start -> introduceti “outlook.exe /safe“.

outlook-safe-mode-windows-10

Dupa ce Outlook se lanseaza in Safe Mode, se poate restarta si va porni in mod normal fara sa mai dea erori.

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